Information on purchasing home staging furniture
In this section you will find the FAQ, the most frequently asked questions that our customers ask us. Search for the topic you are interested in and you will find our answers. If you do not find them, or if you still have some doubts, know that we love to compare ourselves with customers to identify together the most satisfactory solutions. So do not hesitate to contact us!
General questions
In spite of what you may believe, cardboard is a very solid and robust material. All furniture in the NaturDesign catalogue is made of high quality materials, which guarantees you the same strength and durability as traditional furniture. If you want to know more we refer you to our in-depth analysis on the solidity of Nardi cardboard furniture.
The answer is no. Surely we are not talking about steel, but we can assure you that cardboard has amazing qualities! Lightweight, yet durable, the high-quality triple-wave cardboard used for our furniture is resistant to loads and moisture. Cardboard furniture for home staging therefore has a good durability and is designed for reuse.
Certainly, our furniture is ecological by nature: it lends itself to being reused countless times and “at the end of its life” is 100% recyclable. They are also made from 30% recycled materials and the cellulose comes from FSC certified sources.
All the items in our catalog are available and customizable. Can’t find the product you’re interested in in the list? Do not hesitate to contact us, our team is at your disposal for the creation of tailor-made products.
Yes, our team is at your disposal. We will evaluate together your needs and study the most functional solution for your purpose. So, if you do not find the product that is right for you in our catalog, contact us and together we will find the cardboard solution that suits you!
Let’s say that it depends on many factors, but normally the lead time for the production of a standard home staging cardboard product is about 1-2 working days. For “tailor-made” or particularly complex products, the production time may vary. But each case is unique, so the advice is always to contact us to have a more precise timing.
Product concerns
Cardboard furniture for home staging, although strong, is not designed to support excessive weights.
It is therefore possible to place scenic elements such as a vase of flowers, a picture frame, crockery or cutlery on it, while visitors to the house for sale should not sit on the stools or test the bed.
Yes, almost all our cardboard products are assembled using simple joints, thus allowing their disassembly and subsequent reassembly. This makes them a flexible, lightweight and reusable solution, which is essential for some sectors such as homestaging or event organization.
Of course, just disassemble the spoiled part and buy the single damaged piece. Contact us and we will find a solution.
Absolutely not, on the contrary! Cardboard furniture lends itself well to customization and “do-it-yourself” decorations. We suggest you use ecological colors maybe water, without exaggerating! 😉
Of course, the products are customizable by means of high-definition digital prints made directly on the cardboard. Our team will assist you in choosing and / or creating the most suitable graphics for you and your business.
The cardboard is made only using cellulose and natural starches. In the subsequent stages of processing or creation of the product we pay the utmost attention in the choice of ecological products with low environmental impact and low emission of harmful substances. We do not use glues that give off formaldehyde, but natural starches from potatoes, corn and peas. All furniture is therefore absolutely attentive to human health and the environment.
Customised design
Certainly yes, our team is always at your disposal to assess your needs and the feasibility of a project that can do for you. Do not hesitate to contact us, we will be happy to discuss and see together problems and solutions.
Normally the timing for the realization of a tailor-made cardboard product varies from one to two working weeks. For particularly complex products, the production time may vary.
Orders, purchases and refunds
All the furniture in the home staging catalogue can be purchased easily from our e-commerce site. If you have any doubts or would prefer to speak to one of our consultants, please contact us by phone or email/chat and our staff will be at your disposal. To contact us click here.
Sure, when you place an order from the site you can enter your company name and VAT number for electronic invoicing. If you have any doubts, all you have to do is contact us and our team will be on hand to meet your specific needs.
You can change your order at any time before confirmation. If you would like to change your order after receipt of the confirmation document contact us within 24 hours and we will verify the feasibility of your request.
From experience we can assure you that this is quite unlikely, but if it should happen that there are damaged or defective items in the kit, all you have to do is contact us. We will resolve the issue as soon as possible. To contact us about similar discrepancies in the order received click here.
The timing for receiving the refund depends on your bank, but indicatively it will be visible on your bank statement within 15 days of confirmation of the activation of the re-credit.
Yes, we have quantity discounts available.
Below are the applicable quantities and discounts, including codes to apply them:
Orders> 500€
3% discount, coupon code SCHS500
Orders> 800€
5% discount, coupon code SCHS1000
Orders> 1500€
10% discount, coupon code SCHS2000
Payments
You will be able to pay by bank transfer to the IBAN address that will be communicated to you by email upon confirmation of your order. Or you can pay by credit card or paypal. In the case of on-site collection, we accept payment by cheque or cash up to a maximum of EUR 2999.99 (as per current regulations).
Payment must be made after confirmation of the order. Any provisions must be agreed with the company. In the case of online purchases, payment is made upon confirmation of the transaction (except if you choose the option of payment by bank transfer).
You will receive an invoice by email, starting from the following day within 48h, which replaces the receipt.
Payment must be made after confirmation of the order. Any provisions must be agreed with the company.
The minimum spending amount is 100€ + VAT .
Shipments
There are two shipping methods available: Quick shipping via express courier, or standard shipping via ‘non-express’ courier specialising in the transport of delicate goods and large volumes.
You can select the shipping method directly on the ‘Shopping Cart’ page when you are completing your order.
Of course, it is possible to go to the company to collect the purchased goods.
The delivery time from the time of order is about 7-10 working days for express shipping, and about 15 working days for standard shipping. The timing includes the production time of the goods. For foreign locations / islands or other agreed shipping methods, delivery times may vary and will be defined during the purchase.
Yes, we ship abroad. The shipping methods and their prices will be defined at the time of purchase.
Shipping times are defined according to the type of purchase and transport chosen. We will communicate the tracking code of the product to follow the shipment. For special purchases we will stay in touch with the carrier and we will call you before his arrival.
In the event that you live in a ZTL, or in a road not passable with a medium-sized van, or the accessibility to the location where the goods are to be delivered is very limited, contact us immediately after submitting your order and we will evaluate together the best possible solution.
Contact us by email within 24 hours of creating your order and we will verify the feasibility of your request.
You should not need it, but in case of need please contact our sales department directly.
Shipping in assembly kit consists of shipping the disassembled product and provided with all the elements necessary for its composition. The package that will be delivered to you contains the instructions and all the information useful for the assembly of the furniture. Does all this scare you? Don’t worry, assembly is simple and requires minimal manual skills (you can still request the shipment of the mounted product with a small surcharge).
Express shipping, as the name implies, provides faster delivery, and on small orders, in addition to the time, it is also advantageous in terms of price. On the contrary, standard shipping will be selected if there is no urgency to be met and if you have a large order that you do not want to risk possible damage during transport.
The cardboard furniture from the home staging line is sent in convenient transport cases, inside which you can store the disassembled furniture at the end of the staging. The case is also very convenient in storage because it allows you to organise your warehouse in a smart and orderly manner.
Montage
Yes, our furniture generally travels in mounting kits, inside which you will find all the indications to easily assemble the product.
Shipping in assembly kit consists of shipping the disassembled product and provided with all the elements necessary for its composition. The package that will be delivered to you contains the instructions and all the information useful for the assembly of the furniture. Does all this scare you? Don’t worry, assembly is simple and requires minimal manual skills.
No, we do not carry out home staging through our staff. In any case, assembling the furniture is very simple so you should not need it.
Did you find the answer you were looking for?
We hope you managed to find the information you were looking for, but don’t worry! If there is still any question you would like us to contact us immediately and we will be happy to help you. You can do this via the chat on the bottom left, you can fill in the form below, phone us, or send us an email… we are there!